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Legal

Privacy Policy

This policy explains what personal information we collect when you shop with Martinonoir, why we collect it, and the choices you have over your data.

Last updated: 16 May 2026

01Information we collect

We collect information you provide directly — such as your name, email address, phone number, delivery address, and order history — when you create an account, place an order, or contact our support team.

We also collect limited technical information automatically, including your device type, browser, and pages visited, to keep the store secure and improve your shopping experience.

02How we use your information

We use your information to:

  • Process and deliver your orders, and send order updates.
  • Provide customer support and respond to your enquiries.
  • Detect and prevent fraud, and keep your account secure.
  • Improve our products, website, and services.
  • Send marketing communications — only where you have opted in.

03Payment information

We do not store full card details on our servers. Payments are processed by our payment partners (Paystack, Moniepoint, and Stripe), who are certified to handle card data securely.

04Sharing your information

We share your information only with the parties needed to run our business — delivery partners, payment processors, and service providers that operate under strict confidentiality terms. We never sell your personal data.

05Your rights

You may request access to the personal data we hold about you, ask us to correct or delete it, or withdraw consent for marketing at any time. To exercise any of these rights, contact us using the details below.

06Data retention

We keep your information only for as long as needed to fulfil the purposes described here, or as required by Nigerian law — for example, for tax and accounting records.

07Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Questions about this policy? Contact us at privacy@martinonoir.com or write to Martinonoir, Lagos, Nigeria.